Home >> Testimonials

08/14/2016 – Diane

Excellent! Walter and his team did a great job! Prompt, courteous and fast. Had one hiccup with install , they were immediately back to repair. Highly recommended!

Description of work:
Replaced Ac/furnace blower in attic

Overall A  

Price A  

Quality A  

Responsiveness A  

Punctuality A  

Professionalism A  

11/18/2015 – Janice

Walter checked everything inside and outside. He checked the working order of my A/C and Heater. He checked safety features for my heater besides making sure it was in good working order, and then checked for CO2 inside after heater ran awhile. Walter checked that I had enough freon and all electrical components outside. When he saw how dirty my unit outside was he recommended to get it cleaned for 175.00. He was able to clean it that day. Boy did he clean it, it was worth the $175.00. He thoroughly hosed down the outside of the unit with water and a spray on cleaning compound, he even got inside and cleaned out all the leaves and gunk inside the center of the unit. No one ever did that before when they cleaned the unit. I was very impressed with Walter and loved how thorough he was. he definitely knew what he was doing. I will definitely call him back.

Description of work:
Walter inspected my A/C and heater. He thoroughly cleaned my A/C outside unit.

Overall A  

Price A  

Quality A  

Responsiveness A  

Punctuality A  

Professionalism A  

08/24/2015 – Krystal

The system had many issues with the dampers and I already had one opinion, but wanted a second. He was very quick to respond to my phone call and even arrived early to the house. He spent a large amount of time at the house to properly diagnose. I am calling him when I close to fix the issues that he gave me an estimate on.

Description of work:
Performed an inspection of an AC unit for a house I was purchasing.

Overall A  

Price A  

Quality A  

Responsiveness A  

Punctuality A  

Professionalism A  

01/28/2017 – Manuel

The rep came right over, very professional guy and went right to work. The work lasted about 1 hour. The whole process was quick and easy. We were so glad to finally have the heat working.

Description of work:
Our gas heater did not have a proper way to exhaust fumes out of the attic. Mr. Cool rep put a new exhaust and turned the pilot on to get our heat working.

Overall A  

Price A  

Quality A  

Responsiveness A  

Punctuality A  

Professionalism A  

07/01/2013 – Michael

The service went extremely well. The technician explain everything he was doing and did not try to sell my on things I did not need. He did recommend that I have an overflow limit switch installed on the overflow pan under my water heater which I agreed too. The service was quick and professional. I will have them coming back in the future to service my a/c & heater for their annual check ups. So glad I found this company on Angie’s List!!!!

Description of work:
Installed a Nest Thermostat, Summer A/C Check, Installed overflow pan switch

Overall A  

Price A  

Quality A  

Responsiveness A  

Punctuality A  

Professionalism A  

03/31/2016 – Porter

Mr Cool Air once again evaluated my 16yr old HVAC system to determine if the system was ready for Houston’s summer of 2016. This was the second time I choose Mr Cool Air and he was *very thorough both times. They checked the outside unit and the HVAC attic system including, the AC coil and blower fan. He also topped off the outside unit with R-22 Freon, as the system is old and was 1lb low. As a homeowner, I was overjoyed. They also cleaned the outside unit of debris and accumulated dirt to ensure good performance.

The owner of Mr Cool Air is an honest man who does good work, and teaches he staff to do the same. Finding an HVAC company with a *professional staff is not easy in a big city. Based on my experience, Mr Cool Air is one of a few professionals working the HVAC trade in Houston and as noted, he is honest and forthright to boot. His his values are demonstrated by his work on HVAC systems operated by his customers and by the way in which he runs his business.

Recommended 100% by this consumer.

Description of work:
Mr Cool Air evaluated my 16yr old HVAC system to determine if the system was ready for Houston’s summer of 2016. This is my second time using Mr Cool Air and he was *very thorough both times. Checked the outside unit, and HVAC attic system including the AC coil and blower fan. He also topped off the R-22 Freon as the system was 1lb low.

Overall A  

Price A  

Quality A  

Responsiveness A  

Punctuality A  

Professionalism A  

05/08/2014 – Thomas

He was very professional. He did not inflate his prices. He was just a fair person in general. We already called him to have him service another air conditioner at our home. We are going to tell our next door neighbor about him as well.

Description of work:
He replaced the coil on the air conditioner.

Overall A  

Price A  

Quality A  

Responsiveness A  

Punctuality A  

Professionalism A  

08/17/2015 – Thomas

Great work! First of all, he was honest. He didn’t need to double check and disclose that I was being sold a bill of goods. Then he quickly and professionally fixed my unit. I’m very happy and will be calling him again when I need AC service.

Description of work:
A previous company had diagnosed my AC unit with a broken compressor. Mr Cool came out originally to quote a new unit for me. However, Walter double checked and found that I did not need a new unit, just a replacement capacitor and a recharge of the Freon. He carried out the repair work.

Overall A  

Price A  

Quality A  

Responsiveness A  

Punctuality A  

Professionalism A  

11/19/2015 – Gary

It went great. I wanrted to know the condition of my HVAC system and if it neded to be replaced.
Walter did the inspectin, including AMP readings and determined that it did not need to be replaced, just cleaned really well. Have gave me a quote to clean everything and to repalce everything if I decided to do that. I had him come back out and clean it all very well. He did a great job and I would use him again.

Description of work:
inspect my HVAC unit, including furnace.

Overall A  

Price A  

Quality A  

Responsiveness A  

Punctuality A  

Professionalism A