Last updated: December 23, 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Mr. Cool A/C and Heating, Cypress, TX 77433.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Texas, United States.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Mr. Cool A/C and Heating, accessible from https://mrcoolair.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service. It may include information such as Your Device’s IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, and other diagnostic data.
We collect personal information, including phone numbers, to provide SMS communication services for marketing, customer support, and updates regarding our products and services. By providing your phone number, you expressly consent to receive text messages from Mr. Cool AC and Heating.
By submitting your phone number, you consent to receive SMS text messages from us, including messages regarding your account, appointment notifications, seasonal promotions, and other marketing communications. You also agree that communications sent electronically meet any legal requirements for “written” communications or notifications.
We will never sell your personal information. We may share your personal information, including your phone number, with third-party service providers solely to facilitate SMS communications on our behalf. These providers are contractually obligated to protect your data.
The frequency of messages will vary based on your interactions with us. Standard messaging rates may apply, depending on your carrier and plan. You are responsible for any messaging or data charges incurred.
If you wish to stop receiving SMS messages from us, you may opt out at any time by replying “STOP” to any of our messages. You may also contact us at mrcoolair@gmail.com or 281-859-7937 to request removal from our SMS list.
We use Cookies and similar tracking technologies (beacons, tags, and scripts) to track the activity on Our Service and store certain information to improve and analyze Our Service.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including monitoring usage.
To manage Your Account as a registered user.
For the performance of a contract for HVAC services or products purchased.
To contact You: By email, telephone calls, SMS, or other forms of electronic communication regarding updates or informative communications related to functionalities, products, or contracted services.
To provide You with news and special offers similar to those you have already purchased or enquired about, unless You have opted out.
To manage Your requests and provide customer support.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Your information may be processed at the Company's operating offices in Texas or any other place where processing parties are located.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by contacting us directly.
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
Our Service may contain links to other websites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
If you have any questions about this Privacy Policy, You can contact us:
By email: mrcoolair@gmail.com
By phone: 281-859-7937
